WK71 Privacy Policy – How We Protect Your Personal Data

1. Introduction

Welcome to the WK71 Privacy Policy. WK71 ("we", "us", "the Platform") is committed to protecting the personal data of every player who registers and plays on our platform. This Privacy Policy explains in plain language what data we collect, why we collect it, how we use it, and what your rights are as a WK71 player.

This policy applies to all users of the WK71 website and mobile app, regardless of how they access the platform. By creating a WK71 account or using any part of our service, you confirm that you have read and understood this Privacy Policy and consent to the data practices described here.

WK71 is designed specifically for players in Bangladesh. All transactions are processed in BDT, and our platform is optimised for local payment methods including bKash, Nagad, and Rocket. We understand that privacy matters deeply to our players, and we take that responsibility seriously.

2. Data We Collect

WK71 collects only the personal data that is necessary to operate your account, process your transactions, and comply with legal obligations. We do not collect data that we don't need. The categories of data we collect include:

3. How We Collect Your Data

WK71 collects your personal data through the following channels:

• Direct submission: When you register an account, complete KYC verification, make a deposit or withdrawal, or contact our support team, you provide data directly to WK71.
• Automated collection: When you use the WK71 platform, we automatically collect technical data such as your IP address, device information, and session activity through cookies and server logs.
• Payment processors: When you make a transaction via bKash, Nagad, Rocket, or bank transfer, our payment processing partners share transaction confirmation data with WK71 to credit your account.
• Identity verification services: During KYC verification, WK71 may use third-party identity verification services to confirm the authenticity of documents you submit. These services process your data under strict confidentiality agreements.
• Fraud prevention systems: WK71 uses automated systems to monitor account activity for signs of fraud, money laundering, or Terms violations. These systems analyse patterns in your usage data.

4. How We Use Your Data

WK71 uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We never use your data in ways that are inconsistent with the purposes described in this policy.

• Creating and managing your WK71 account.
• Processing deposits and withdrawals in BDT via your chosen payment method.
• Verifying your identity and age as required by our KYC obligations.
• Detecting and preventing fraud, money laundering, and Terms violations.
• Providing customer support and resolving disputes.
• Sending you account-related notifications such as transaction confirmations and security alerts.
• Sending promotional communications if you have opted in to receive them.
• Monitoring your gaming activity to support responsible gaming obligations.
• Improving the WK71 platform based on aggregated, anonymised usage data.
• Complying with applicable laws and regulatory requirements.

5. Data Sharing

WK71 does not sell, rent, or trade your personal data to third parties for commercial purposes. We share your data only in the following limited circumstances, and only to the extent necessary:

• Payment processors: bKash, Nagad, Rocket, and banking partners receive the minimum data necessary to process your transactions securely.
• Identity verification providers: Third-party KYC services receive your identity documents solely for the purpose of verifying your identity. They are contractually prohibited from using your data for any other purpose.
• IT and security service providers: Companies that help WK71 maintain platform security, hosting, and technical infrastructure may have limited access to data as part of their service delivery.
• Legal and regulatory authorities: WK71 may be required to share data with law enforcement, regulatory bodies, or courts if required by applicable law or in response to a valid legal request.
• Fraud prevention networks: In cases of suspected fraud or money laundering, WK71 may share relevant data with industry fraud prevention organisations.

All third parties who receive WK71 player data are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond what WK71 has authorised.

6. Data Retention

WK71 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our standard retention periods are as follows:

• Active account data: Retained for the duration of your account and for 5 years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for 7 years to comply with financial regulations and anti-money laundering obligations.
• KYC documents: Retained for 5 years after account closure or the last transaction, whichever is later.
• Support communications: Retained for 3 years after the last interaction for quality assurance and dispute resolution purposes.
• Technical and usage data: Anonymised after 12 months and retained in aggregate form for platform analytics.

When your data is no longer required, WK71 securely deletes or anonymises it so that it can no longer be linked to you as an individual. If you request deletion of your account, WK71 will process the request within 30 days, subject to any legal retention obligations that may apply.

7. Data Security

WK71 takes the security of your personal data seriously and implements industry-standard technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

• 256-bit SSL encryption protects all data in transit between your device and WK71 servers.
• Encrypted storage ensures that sensitive data such as passwords and payment details are stored in encrypted form and cannot be read even by WK71 staff.
• Access controls restrict access to personal data to authorised personnel only, based on the principle of least privilege.
• Regular security audits are conducted to identify and address potential vulnerabilities in the WK71 platform.
• Intrusion detection systems monitor for suspicious activity and unauthorised access attempts in real time.

While WK71 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

8. Cookies and Tracking

WK71 uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Analytics cookies: Help WK71 understand how players navigate the platform so we can improve the user experience. Data collected is aggregated and anonymised — it cannot be used to identify individual players.
• Preference cookies: Remember your settings and preferences, such as your preferred language or display settings, so you don't have to set them every time you visit.

WK71 does not use advertising cookies or allow third-party advertising networks to place cookies on the WK71 platform. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the WK71 platform.

9. Your Privacy Rights

As a WK71 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 24 hours and fulfil your request within 30 days.

10. Children's Privacy

WK71 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, all players are required to confirm that they are at least 18 years old, and WK71 conducts age verification checks as part of the KYC process.

If WK71 discovers that a player under the age of 18 has registered an account, we will immediately close the account, delete all associated personal data, and return any deposits to the original payment method where possible. If you believe a minor has registered on WK71, please contact us immediately at [email protected].

11. Third-Party Links

The WK71 platform may contain links to third-party websites or services, such as payment provider portals. WK71 is not responsible for the privacy practices of these third-party sites. Once you leave the WK71 platform by following an external link, this Privacy Policy no longer applies.

We recommend reviewing the privacy policy of any third-party site you visit. WK71 only links to reputable, established services and does not endorse any third-party content or privacy practices.

12. Changes to This Policy

WK71 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect how we use your data, we will notify you by email or via an in-platform notification.

Your continued use of the WK71 platform after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how WK71 protects your privacy.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how WK71 handles your personal data, please get in touch with our team through any of the following channels:

• Email: [email protected] — for data rights requests and privacy-related queries.
• Live Chat: Available 24/7 on the WK71 platform — average response time under 3 minutes.
• FAQ: Visit the WK71 FAQ for quick answers to common questions about accounts and data.

WK71 is committed to resolving all privacy-related concerns promptly and transparently. We aim to respond to all data rights requests within 24 hours and to fulfil them within 30 days. Your trust matters to us, and we will always handle your data with the care and respect it deserves.